Services

Workers' Compensation

Intermountain provides professional workers’ compensation claims handling and TPA services for Montana, Washington, Oregon, Idaho, and Utah.  We have a proven track record of superior claims and customer service that has been verified through the audit process, and in the relationships we have developed with insured and self-insured employers, insurance companies, and workers’ compensation claims professionals over the years. Intermountain is committed to meeting the needs of our Workers’ Compensation clients by providing both technical and claims management expertise throughout the Northwest.

It is our practice to hire experienced and trained insurance professionals capable of making decisions and delivering our proven claims management practices in accordance to the client specific details. It is no easy task, and demands attention to detail and support from management. Our primary goal is to partner with our clients to pro-actively manage workers’ compensation claims while minimize employee-employer conflict and reducing or controlling costs.  To meet that objective, we provide the following list of services:

  • Initial Claim Contact within 24 hours
  • Investigation and prompt determination of compensability
  • Field Investigation
  • Recorded Statements
  • AOE/COE Investigations
  • Subrogation Investigation and Recovery
  • On-Site Accident Investigation
  • Diary system claim monitoring
  • Settlement Evaluation and Negotiation
  • Mediation and Litigation Management
  • Managed Care and Bill Review
  • In-House Nurse Case Management in Idaho, Oregon, and portions of Washington
  • Fraudulent Claim Assistance
  • Checking/Banking Account Management and Reconciliation
  • 200 Plus Standard Loss Data Reports
  • Ad hoc and Extensive Custom Reporting Capability
  • Live Client Access to the an online claims system
  • EDI Reporting
  • Excess Carrier Reporting
  • State Administrative Filings
  • State Compliance Assistance
  • In-person or Telephonic Claim reviews
  • 24 hour availability
  • Consulting and Training Services
Courtney Burns
Sue Ridlon
Cindy Weigel
Kim Stevens
Stacey Kleinkopf
Randy Stobb
Keith O'Toole
Kimberely Reedy
Geesette Walters
Debbie Moore
Chris Lorz
Jessica Murray
Chris Wagener
Tamie Bremer
Jasen Carrier
Connie Hoffman
Wanda Roberson
Lori Lysiak
Staci Campbell
Deanna Faltin
Jane Reeve
Cindy Davis
Karen Limani
Therese Brady
Morgan Weigel
Jay Ward
Kendra Simmons
Courtney Butler
Christopher Montague
Terry Thornburg
Kristin Taylor
Intermountain Service Areas

Idaho Service Area
We provide WC and P&C services throughout all of Idaho

Montana Service Area
We provide WC services throughout all of Montana and P&C services in Missoula and the surrounding areas

Oregon Service Area
We provide WC and P&C services in Portland, E. Oregon, and the surrounding areas

Utah Service Area
We provide WC and P&C services throughout all of Utah

Washington Service Area
We provide WC services throughout all of Washington and P&C services in Yakima, E. Washington, and the surrounding areas

See the Area Map of our service coverage.